Terms of Service

Overview

By accessing or using Bookwave, you agree to these terms. If you do not agree, do not use the service.

Service Description

Bookwave provides audio-text synchronization for EPUB and audiobook files. We generate a synced EPUB and related artifacts.

Accounts

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

User Content

You represent that you have the rights to upload and process the files you submit. You retain ownership of your files.

• Do not upload content you do not have rights to use.
• Do not use the service to violate any law or third-party rights.

Payments

Syncs are paid per book. Prices and beta offers are disclosed at checkout.

Refund Policy

Refunds are available for paid syncs when quality is not usable for your workflow and a refund request is submitted before download.

• Refund requests must be submitted from your dashboard before downloading the synced EPUB.
• Downloading the synced EPUB (or initiating EPUB export/download) makes the order non-refundable.
• Refund requests are reviewed by Bookwave support and may be approved or denied based on job quality and usage state.

Data Retention

Artifacts are stored temporarily to provide the service. We may delete uploads and artifacts after a limited period.

Availability

The service is provided "as is" and may be unavailable from time to time.

Termination

We may suspend or terminate access if you violate these terms or misuse the service.

Limitation of Liability

To the maximum extent permitted by law, Bookwave is not liable for indirect or consequential damages.

Changes

We may update these terms from time to time. Continued use indicates acceptance of the updated terms.